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Tung An

Hi, I'm Tung An —
A Product Designer with Software Engineering Background.

I take a user-first, business-driven approach, crafting intuitive designs that drive conversion, retention, and monetization through scalable, data-driven solutions.

With experience spanning growth-focused startups and enterprise organizations, I specialize in accelerating go-to-market strategies while ensuring product experiences are intuitive, scalable, and aligned with both user needs and business goals.

# Current Role

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Design Lead

Leading design initiatives impacting 5M+ talents and 60K+ organizations across Southeast Asia

  • 64% efficiency gain through chat-driven job matching redesign
  • 2x employer response rate from 9.7% to 18.4% through a new conversational hiring approach
  • Led the mobile-first expansion into the Vietnamese market, optimizing user experience and driving adoption
  • Drive UX strategy across product, engineering, and business teams

# Previous Experience

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UX Designer

Led VinID's loyalty program redesign

  • 30% increase in voucher conversion
  • 3x higher user engagement in gamification
  • Built analytics dashboard for UX metrics
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Manager, Technology Consulting

Led UX strategy for retail clients

  • Won LOTTE Mart's SpeedL consulting project
  • Secured full-scale UX transformation package
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UX Designer

Redesigned Lazada's payment experience

  • 17% growth in digital wallet adoption
  • 14% reduction in cash payments
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Product Designer

Designed kids' social app for APAC

  • 100K users in first week
  • 1.2M users in 8 months (20% monthly growth)
  • 70% reduction in signup errors
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Web Designer

Led interactive design initiatives:

  • Launched on-demand service app in Thailand achieving 10x more job posts
  • Led interactive design team for ad design & development
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UX Developer

Delivered complex internal systems:

  • Built comprehensive internal portal covering logistics, HR, invoices, reporting
  • Implemented complex interface in 2 weeks with engineering team
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Front-end Developer

Developed innovative solutions:

  • Developed and maintained major module for TOSHIBA SmartTV
  • Designed and implemented hybrid mobile & tablet app for elderly shopping
  • Won pilot app contract, securing major deal with Swiss company

# Selected Work

# My Expertise

Technical Foundation

Engineering background enables seamless collaboration between design and development, ensuring feasible and scalable solutions.

Strategic Impact

Data-driven approach to design, whether it's improving user engagement, optimizing conversion rates, or scaling product experiences across platforms.

Collaborative

Bridge user needs and business goals through cross-functional collaboration and strategic product thinking.